ARL System
Privacy Policy
Effective Date: May 2026
ARL (Access Request Location) ("we", "our", "us")
is committed to protecting your privacy.
This Privacy Policy explains how we collect,
use, and safeguard your information when you use our mobile application.
1. INFORMATION WE COLLECT
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
b) Device Information
- Device name
- Device identifiers (IMEI, serial number where provided)
- Device status
c) Location Data
- Real-time GPS location (latitude and longitude)
- Background location updates when tracking is enabled
d) Usage Data
- App interactions
- Search logs
- Device activity logs
2. HOW WE USE YOUR INFORMATION
- Provide device tracking and recovery services
- Display device location on maps
- Enable security actions (ring, mark stolen, etc.)
- Improve application performance
- Provide customer support
- Prevent unauthorized access and fraud
3. LOCATION DATA USAGE
ARL collects location data to:
- Track your registered devices
- Provide real-time location updates
- Enable background tracking when activated
Location data is collected only when:
- You enable tracking
- You grant location permissions
4. BACKGROUND LOCATION
ARL uses background location services to ensure your device can be tracked even when the app is not actively in use.
You can disable this feature at any time from your device settings.
5. DATA SHARING
We do NOT sell your personal data.
We may share data only:
- When required by law
- To protect user safety
- With secure backend services for functionality
6. DATA SECURITY
We implement appropriate security measures to protect your data, including:
- Secure authentication
- Encrypted communication
- Access control
7. DATA RETENTION
We retain your data only as long as necessary to provide services or comply with legal obligations.
8. YOUR RIGHTS
- Access your data
- Request deletion of your data
- Disable tracking
- Withdraw permissions
9. THIRD-PARTY SERVICES
ARL may use third-party services such as:
- Google Maps (for map display)
- Payment providers
These services have their own privacy policies.
10. CHILDREN’S PRIVACY
ARL is not intended for children under 13.
We do not knowingly collect data from children.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be posted within the app.
12. CONTACT US
If you have any questions, contact us at:
Email: info@queenmaria.co.tz
Company: TTCL ARL System
By using ARL, you agree to this Privacy Policy.